Shipping and returns.

Shipping

BLU THR3 currently ships within the United States only.

Order Processing

Orders are typically processed within 3-5 business days after payment is confirmed. Orders placed on weekends or holidays begin processing on the next business day.

During product launches, holidays, or high-volume periods, processing times may be longer. If a meaningful delay affects your order, we will contact you using the email address provided at checkout.

Delivery

BLU THR3 ships through USPS. After an order has been processed and shipped, standard delivery typically takes 3-7 business days.

Delivery dates are estimates, not guarantees. Carrier delays, weather, incorrect addresses, and other circumstances outside our control may affect delivery.

Shipping Confirmation and Tracking

When your order ships, you will receive a shipping confirmation email with tracking information, when available.

Shipping Address

Customers are responsible for entering a complete and accurate shipping address at checkout. Contact support@bluthr3.com as soon as possible if an address correction is needed. We cannot guarantee changes once an order has entered processing or shipped.

Lost, Stolen, or Delayed Packages

BLU THR3 is not responsible for packages confirmed as delivered to the address provided at checkout. If a package is delayed, lost in transit, or arrives damaged, contact support@bluthr3.com with your order number and we will help determine the appropriate next step.

Returns and Exchanges

All BLU THR3 sales are final. We do not accept returns or size exchanges based on fit preference, change of mind, or ordering the wrong size.

Sale items, limited releases, custom apparel, personalized apparel, and chapter-specific apparel are final sale.

Damaged or Incorrect Items

If your order arrives damaged or you receive an incorrect item, contact support@bluthr3.com within 7 days of delivery. Include your order number and clear photos of the item, packaging, and shipping label.

If we confirm that an item is damaged or incorrect, we will provide return instructions and determine the appropriate resolution. Depending on the situation, BLU THR3 may provide a replacement, issue a refund to the original payment method, or offer another appropriate resolution. BLU THR3 will cover return shipping when the return is due to our error or a confirmed defect.

Refunds

If a refund is approved for a damaged or incorrect item, it will be issued to the original payment method within 5-10 business days after approval. Your bank or payment provider may require additional time to post the refund.

Contact

For shipping or order-support questions, contact: